The Man Who Defuses Bombs is an expert's guide on how to avoid disputes and escalations by understanding and adopting best practice, so that problem situations in your technology projects don't turn into commercial disasters. And in the event that it's too late to avoid a dispute, then it is your expert guide on how to manage them and achieve a fair and reasonable outcome for you and your client. Ashley has over 30 years experience fixing all sorts of commercial problem situations from managing project crises and escalations, to mediating and resolving multi million dollar commercial disputes. He is the commercial mediator at SAP for disputes and escalations across Asia Pacific Japan. Ashley is also the founder of the masterclass program How To Defuse A Bomb. Whilst Ashley is not a lawyer or a technician, the issues he manages are legal, contractual and technical in nature. The deep commercial knowledge and expertise that he shares in this book will transform the way you work and how you handle problems and escalated situations. Ashley's perspective is very unique, and his insights and guidance brings immediate value to anyone in a client-facing role and at all levels of management.