These days there are rules for everything and terrible consequences for disobeying them. Find out how easy it is tie yourself in knots with Red Tape . . . 'Your call is important to us,' says the lady on the help-line. The call is important because it is currently making the company 48p per minute.' __________ 'Sam has forgotten her password so she cannot access her e-mail account. She can reset her password using a memorable name, but she has forgotten her memorable name too, so the account locks. Sam automatically receives a link so she can reset her password. It is sent to her e-mail account.' __________ This delightful book is the latest in the series of Ladybird books which have been specially planned to help grown-ups with the world about them. The large clear script, the careful choice of words, the frequent repetition and the thoughtful matching of text with pictures all enable grown-ups to think they have taught themselves to cope. Featuring original Ladybird artwork alongside brilliantly funny, brand new text. 'Hilarious' Stylist Explore other essential life companions in the Ladybird Books of The Sicke, The Meeting, The Zombie Apocalypse, and more.