New York Times Bestselling Author Editor''s Choice #6 Title The No.1 Ladies'' Detective Agency Mma Ramotswe and Mma Makutsi are approached by Mr. Polopetsi with a troubling story: a woman accused of being rude to a valued customer has been wrongly dismissed from an office furniture store. Never one to let an act of injustice go unanswered, Mms Ramotswe investigates - and learns valuable lessons about first impressions and forgiveness.