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On Great Service by Leonard L. Berry, Hardcover | Indigo Chapters
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On Great Service by Leonard L. Berry, Hardcover | Indigo Chapters
From Leonard L. Berry
Current price: $54.00
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Size: 0.9 x 9.25 x 1.258
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Improving service quality has finally become a top priority of management today, yet according to service quality expert Berry only a handful of companies have managed to determine exactly what to improve and how to improve it. Berry offers a dynamic framework for improving service, rich with insights and compelling examples of great service. | On Great Service by Leonard L. Berry, Hardcover | Indigo Chapters
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