Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen, Paperback | Indigo Chapters
Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen, Paperback | Indigo Chapters

Coles

Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen, Paperback | Indigo Chapters

From Madelyn Burley-Allen

Current price: $23.00
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Size: 14.5 x 233.7 x 17.6

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A proven program for increasing your management skills Managing Assertively has helped tens of thousands of businesspeoplebecome more effective managers by sharpening their people skills. Leading management trainer Madelyn Burley-Allen shows you how you, too, can learn to resolve conflicts and defuse interpersonalproblems that invariably arise at work. Her step-by-steptechniques, clear examples, and competence-building exercises willimmediately improve your supervisory skills, sharpen yourself-awareness, and make you a more confident, assertive manager. You'll learn how to: * Use eight building blocks to become a more effective manager * Overcome self-defeating behavior * Handle criticism to maintain and enhance self-esteem * State limits and expectations to clarify assignments * Become a more effective listener * Receive and give positive feedback to enhance team building * Handle conflict, stress, personal problems, and a wide range ofother difficult on-the-job situations * By following the user-friendly, interactive, self-teachingformat, you can work at your own pace as you master managementessentials. | Managing Assertively: How to Improve Your People Skills by Madelyn Burley-Allen, Paperback | Indigo Chapters

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