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Leading Total Quality by Orlando E Blake, Paperback | Indigo Chapters
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Leading Total Quality by Orlando E Blake, Paperback | Indigo Chapters
From Orlando E Blake
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How do some organizations consistently achieve high quality products and services? In concise and straightforward language, Dr. Blake explains how the best organizations combine total quality and great leadership practices to create and sustain total customer satisfaction. | Leading Total Quality by Orlando E Blake, Paperback | Indigo Chapters