This new and significantly revised edition of Implementing Six Sigma goes well beyond traditional Six Sigma methodologies,introducing an enhanced roadmap—S4/IEE (Smarter Six Sigma Solution ssm/Integrated Enterprise Excellence). This cutting-edge approach offers a solution to the common problem of sustaining Six Sigma activities and downplays the traditional policy stating that Six Sigma projects must have a defined defect. A variety of plans,checklists, metrics, and warnings of potential pitfalls provide thorough preparation for anyone implementing Six Sigma strategies. With new coverage of Six Sigma infrastructure building,benchmarking, and real-world "lessons learned," this Second Edition is the best available tool for implementing these powerful,profit-building strategies.