Hypertext and the Technology of Conversation by Susan H Gray, Hardcover | Indigo Chapters

This book explores the usefulness of looking at very small aspects of human behavior in order to understand computer-human interaction difficulties with hypertext. The focus is on both mechanical actions and talk as social action. While this approach has been used fruitfully to study human-human interaction, Gray has constructed a unique study of human interaction with machines. | Hypertext and the Technology of Conversation by Susan H Gray, Hardcover | Indigo Chapters