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Great Customer Connections by Richard S Gallagher, Paperback | Indigo Chapters
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Great Customer Connections by Richard S Gallagher, Paperback | Indigo Chapters
From Richard S Gallagher
Current price: $38.95
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Size: 0.53 x 9 x 0.75
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Good customer service might seem like a matter of attitude, but with a little knowledge of basic behavioral psychology, any service rep or team can dramatically improve service quality. Great Customer Connections presents a step-by-step program that takes proven psychological principles and turns them into easy-to-apply practices - so each customer interaction becomes a peak experience. | Great Customer Connections by Richard S Gallagher, Paperback | Indigo Chapters
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