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Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment
Coles
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Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment in Brampton, ON
Current price: $16.95
Coles
Excellent Customer Service: How To Build a Customer Service Culture in a Retail Environment in Brampton, ON
Current price: $16.95
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Size: Paperback
*Product information and pricing may vary - to confirm current pricing, availability, shipping, and return information please contact Coles. In the event of a pricing discrepancy, the retailer's price will apply.
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.
In ten easy chapters the author explains how to successfully build a culture of excellent customer service in a retail environment. This book begins with hiring and ends with measuring the results. Learn to keep it simple, focus on what counts, engage your associates and lead the team by example. This book will define the culture and teach you how to deliver it.
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