James/Whisenhunt/Myer's CRISIS INTERVENTION STRATEGIES, 9th Edition, is like combat. Chaos, disruptions, hostile environments and hostile clients calls for courage, creativity and tenacity in the face of threatening circumstances. Students are talked to like colleagues with 130 years of combined experience from combat veterans in crisis intervention. Triage assessment and LASER protocol clearly illustrate and explain the process of ethically assessing and intervening with people in crisis. Specific strategies for handling different crisis situations, using dialogue that a practitioner might use when working with an individual in crisis, are included. With MindTap, videos demonstrate crisis intervention techniques and ensure that you understand the theoretical underpinnings of crisis intervention theories and apply them in crisis situations.