Anne Boston Parish's first book looked at reforming health care by designing a unique medical model: Queen Street Clinic. This second book takes a look at confronting the miscarriage of justice, a profound look at intention and purpose by people who cause harm and negative consequences to others. 1. The Bystanders Effect 2. Without failing there is no success 3. Thirty clever words to exercise in your vocabulary 4. Accepting failure, defeat, and loss with appropriate conduct. 5. The significance of a second chance 6. The seven people you need in your corner to support you when you need to overcome failure.